Privacy Policy

1. Information We Collect

We collect the following categories of information:

1.1 Account Information

• Name, email address, phone number
• Company name, title, and business contact details
• Password and authentication credentials

1.2 Business & Transactional Data

• Project details, RFQs, technical specifications
• Quotes, pricing, capabilities, certifications
• Communications between Brands and Suppliers
• Purchase orders, invoices, fulfillment confirmations

1.3 Platform Usage Data

• Log files, IP address, device identifiers
• Browser type, operating system, session duration
• Pages visited, interactions, and Platform activity

1.4 Uploaded Content

• Documents, attachments, artwork, dielines
• Compliance certificates, images, and messages

1.5 Payment & Commission Data

• Transaction values for audit and commission calculation
• Payment information for Suppliers (processed through secure third-party processors)

We do not store raw credit card numbers or banking credentials.

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Platform Operation

• Enabling Brands to submit sourcing requests
• Enabling Suppliers to respond with quotes
• Facilitating communication between parties
• Maintaining account functionality and preferences

2.2 Transaction & Commission Processing

• Identifying Originated Transactions
• Issuing Supplier commission invoices
• Enforcing non-circumvention obligations

2.3 Security & Fraud Prevention

• Monitoring Platform integrity and misuse
• Detecting suspicious or fraudulent activities
• Enforcing our Terms & Conditions

2.4 Platform Improvement

• Enhancing features, workflows, and user experience
• Conducting analytics and performance assessments

2.5 Legal & Compliance Requirements

• Meeting legal obligations under Canadian law
• Responding to lawful requests by governmental authorities
• Maintaining audit trails and internal records

We do not sell or rent personal information.

3. How We Share Information

Laibl shares information only in the following circumstances:

3.1 Between Brands and Suppliers

Information relevant to a project (e.g., specifications, quotes, contact details) is shared to facilitate potential or active business engagements between the two parties.

3.2 Service Providers

We engage third-party service providers to perform functions such as:

• Cloud hosting and infrastructure
• Data storage and backups
• Payment and invoice processing
• Email and communication utilities

All such providers are bound by confidentiality and data-protection obligations.

3.3 Legal or Regulatory Requirements

We may disclose information when required to comply with:

• subpoenas or court orders
• governmental investigations
• applicable laws or regulations

3.4 Business Transfers

If Laibl undergoes a merger, acquisition, financing, or sale of assets, information may be transferred as part of the transaction, subject to continued privacy protection.

We never disclose your information except as permitted under this Policy or required by law.

4. Data Storage & Security Measures

Laibl uses administrative, technical, and physical safeguards to protect information, including:

• Encrypted transmission of data
• Secure cloud infrastructure
• Access controls & multi-factor authentication
• Regular security audits
• Data minimization principles

While we take commercially reasonable measures to protect data, no system is completely immune from risk. Users are responsible for safeguarding their passwords.

5. International Data Transfers

Data may be stored or processed outside of Canada, including in the United States.

Where this occurs, data is subject to the laws of the jurisdiction where it is stored, which may allow government authorities certain access rights.

Laibl ensures that all cross-border transfers meet PIPEDA requirements for adequate protection.

6. Data Retention

We retain information only as long as reasonably necessary to:

• maintain your account,
• comply with legal obligations,
• enforce our Terms (including non-circumvention and commission obligations),
• support dispute resolution,
• maintain Platform integrity.

Information related to Originated Transactions is retained for a minimum of three (3) years for audit purposes.

7. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Withdraw consent (subject to contractual obligations)
• Request information about Laibl's data-handling practices

Requests can be submitted to: contact@laibl.co

We will respond within a reasonable time and may require identity verification.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain session functionality
• Analyze Platform usage
• Improve user experience

You may disable cookies through your browser settings, but doing so may affect Platform performance.

9. Third-Party Links

The Platform may contain links to external websites.

Laibl is not responsible for the privacy practices or content of such third parties.

10. Children's Privacy

The Platform is intended for business use only and is not directed at individuals under age 16.

We do not knowingly collect information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically.

When updated, the "Last Updated" date at the top of this page will be revised.

Continued use of the Platform constitutes acceptance of the revised Policy.

12. Contact Us

For privacy questions or requests, please contact us at:

333 Bay St. #3400 Toronto ON, Canada, M5H2S7, Attn: Laibl Inc.

Or via email at privacy@laibl.co.